سياسة الخصوصية

1. Introduction

SMO Integrated Solutions (the trading name of Global Modern Innovation & Business Solution SPC — CR 1527080, Sultanate of Oman) respects the privacy of our website visitors and clients. This policy explains what data we collect, how we use and protect it, and your related rights.

2. Information We Collect

We may collect the following types of information:

• Contact form data: name, email address, phone number, service of interest, and the content of your message when you submit our contact form.
• Project data: business and technical information provided by clients in order to deliver and manage the agreed systems and services.
• Basic technical data: standard server logs (such as IP address, browser type, and date/time of visit) collected by our hosting provider for security and troubleshooting purposes.
• Language preference: we use the browser's local storage (localStorage) to remember your language preference (Arabic/English) only — no other personal data is stored this way.

3. How We Use Your Information

• To respond to your enquiries and contact requests.
• To deliver, manage, and support the systems and services agreed with you.
• To process payments related to invoices and projects via approved payment gateways.
• To improve our website and services.
• To comply with applicable legal and accounting obligations in the Sultanate of Oman.

4. Sharing Data with Third Parties

We do not sell your personal data to any third party for marketing purposes. However, we may share necessary data with:

• Payment gateway providers (such as TAP or similar) to process payments related to your invoices — such data is also subject to the gateway provider's own privacy policy.
• Hosting and cloud service providers used to operate our website and systems.
• Competent legal authorities, where required by law.

5. Cookies & Local Storage

This website uses the browser's local storage (localStorage) only to remember your chosen language (Arabic or English), and does not currently use tracking or advertising cookies. Should analytics or tracking tools be added in the future, this policy will be updated accordingly.

6. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure, including the use of encrypted connections (HTTPS) and access controls over our systems and data.

7. Data Retention

We retain your data for as long as necessary to provide our services, for the duration of our contractual relationship with you, or for the period required by applicable accounting and tax regulations in the Sultanate of Oman, whichever is longer.

8. Your Rights

You may contact us at any time to request:

• A copy of the personal data we hold about you.
• Correction of any inaccurate data.
• Deletion of your personal data, subject to any legal or contractual obligations requiring retention.

9. Children's Privacy

Our services are directed at businesses and organizations and are not intended for minors. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated "Last updated" date above.

11. Contact

For any questions regarding this Privacy Policy or your data, please contact us:

• Email: info@smo-integrated.cloud
• Phone: +968 9222 7019
• Address: Al Ansab, Bawshar, Muscat Governorate, Sultanate of Oman